Privacy Policy

Privacy Policy
Last updated: September 8, 2025
We value your privacy very highly. Please read this Privacy Policy carefully before using the Smart Fix Roofing and Home Improvement Website www.smartfixroofing.com operated by Smart Fix Roofing and Home Improvement (“us,” “we,” “our”). Your access to and use of the Website is conditional upon your acceptance of this Privacy Policy. By accessing or using the Website, you agree to be bound by this Privacy Policy.

Information We Collect
We may collect Personal Information: Name, email, phone number, address, or other details you provide voluntarily (e.g., when requesting a quote or contacting us). Non-Personal Information: Browser type, IP address, and website usage data collected automatically. Specifically: Name, Postal/Shipping address, Billing address, Phone number, Email address.

How We Use Your Information
We may use your information to: improve our website and user experience, respond to inquiries or provide customer support, comply with legal obligations, perform services (roofing, siding, gutters, and home improvement), provide customer service, provide financing, resolve disputes, verify customer information, process or fulfill orders or transactions, and process payments.

Cookies & Tracking Technologies
This Website does not collect cookies directly; however, third-party analytics tools may use cookies.

Sharing Your Information
We do not sell, trade, or share your personal information with third parties except when required by law or with service providers who assist in operating our website (e.g., hosting, email, or payment providers).

Analytics Programs
This Website uses Google Analytics to collect information about you. To opt out: https://tools.google.com/dlpage/gaoptout/.

Data Security
We take reasonable measures to protect your data but cannot guarantee absolute security.

Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.

Changes to This Policy
We may update this policy periodically. Continued use of our website after changes means you accept the revised policy.

Messaging and SMS
By submitting forms or signing up for texts, you consent to receive marketing messages from Smart Fix Roofing and Home Improvement at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe anytime by replying STOP or clicking the unsubscribe link. Reply HELP for help. Customers can opt-in in person, over the phone, or online and will be informed: "Message and data rates may apply," "Message frequency may vary," and they can "text HELP for support or STOP to unsubscribe." We do not share phone numbers with third parties for marketing.

California Privacy Rights – Do Not Sell or Share My Personal Information
California residents have rights under CCPA/CPRA: the right to know, access, delete, correct, or opt-out of sale/sharing of personal information. We do not sell or share personal info for monetary gain, but certain practices (analytics) may be considered “sharing.” To exercise rights:
Email: info@smartfixroofing.com
Phone: 440-782-1231
Mailing Address: 560 Dover Center Rd, Ste LL4, Bay Village, OH 44140
You may also submit a “Do Not Sell or Share My Personal Information” request by emailing with the subject line “Privacy Request – Do Not Sell/Share” or calling us.

Contact Us
For questions about this policy:
Smart Fix Roofing and Home Improvement
Email: info@smartfixroofing.com
Phone: 440-782-1231
Mailing Address: 560 Dover Center Rd, Ste LL4, Bay Village, OH 44140